Kai Mug

• Satisfaction Guaranteed: We stand behind our products. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
• Return Process: To initiate a return, please contact our customer service team to receive a return authorization. Items must be returned in their original condition and packaging.
• Exceptions: Custom or personalized items are not eligible for return unless they are defective.
• Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

For more details or if you have questions about your specific order, please contact our customer support team. We're here to help!

I'm a shipping policy. I'm a great place to add more information about your shipping methods, packaging and cost. Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.